What’s fear got to do with it?

May 6, 2010 by Barbara · 8 Comments 

frightened horse showing the whites of his eyes

What’s fear got to do with it? A great deal if you are promoting services. And, the higher the cost, the greater the stakes for the buyer.

If you buy a sweater, but get it home and find it doesn’t go with your pants after all, you return it. Buying services is another matter. What can you do if you don’t like your hair cut? Your shoulder surgery? Or your kitchen remodel? Read more