
Every profession has its jargon. We all like to use our special terminology. It saves time. And then it becomes a habit, and we forget that lots of people have no idea what we are talking about.
Sometimes I see a deer-in-the-headlights expression with business owners when we talk about marketing. Marketing is a thing they have to ‘do’ in order to have a business doing what they really want to spend their time on. Often the question is, “What do I do first (or next)?
I’m a believer in plans. When we plan, we explore and think through scenarios. If we take actions to get ready for those scenarios, we are better prepared for what actually happens. Here in earthquake country, we’ve been talking about how to plan for a big trembler. We can’t control what happens, but having thought about some of the things we can do and taken steps to be prepared, we have more choices in how we respond to what does happen.
When it comes to planning marketing, we often use the words Objective, Strategy, and Tactic. When I talk about planning marketing and use these terms, it doesn’t usually seem to help unless my client already knows and uses them.
So I have found another way to explain how to plan your marketing. I call it “Going to Florida.” Bear with me, this will make sense. Read the rest of this entry

This summer I had the opportunity to see Seth Godin in person. I loved him. Not only is he one very smart guy, his values and integrity shone through everything he said. Hear him talk about his most recent book, Poke the Box, an 85-page call to action. I highly recommend it.
Seth Godin’s recent post “Talents and Vendors” struck a chord with me that resonates with my clients as well. Even before the recession, some of my professional service clients felt pressure to sell their services as a commodity, for the lowest price. This is heartbreaking for someone who has devoted their career to practicing high value services such as engineering or architecture. Read the rest of this entry
Tags: AEC industry, Collaboration, Communication, Horse's Perspective, Inspiration, Marketing, Professional Services, Small business
Posted in Being in business, Collaboration, Design & construction industry, Marketing, Social media | | Leave a Comment

What is ‘curb appeal’ anyway?
It’s whatever makes you want to leave your comfortable place on the curb and go inside and explore.
Is it relevant for businesses without brick and mortar storefronts? Yes. It’s about making your business appealing to potential clients and customers.
What creates curb appeal? Consider these 12 things you can do to make your business appealing. Read the rest of this entry
Tags: Brands, Emotions in Buying, engineers, Marketing, Personal branding, Professional Services, Small business, target audience, Trust
Posted in Being in business, Design & construction industry, Marketing | | 10 Comments